Security
How we keep your patients' records safe
Health records are among the most private information there is. Keeping them safe shapes every decision we make. Here is what that means, in plain language.
Your records belong to you
Your facility owns its records. We look after them for you. If you leave, we hand them over in the format PhilHealth uses for Yakap reports.
Encrypted
Everything between your device and AmuaCare travels over an encrypted connection. Stored records are encrypted too, and reports to PhilHealth are encrypted with your facility's own key.
Backed up daily
Your records are backed up every day.
Each facility kept apart
Every facility's records are walled off from every other's. Staff of one clinic can never see another clinic's patients.
Each person sees only their part
Doctors, admitting, laboratory, pharmacy and administrators each see only what their work needs. Your administrator decides who has access.
Safe sign-in
Passwords are stored in a form nobody can read, not even our staff. Sign-in can also ask for a code sent by email, and every session ends by itself after 8 hours.
Every action recorded
The system keeps a record of who opened, changed, printed or sent each record, and when. The record itself cannot be edited.
Patient consent first
A patient's consent under the Data Privacy Act of 2012 is recorded before their details are used.
Reliable hosting
AmuaCare runs on Amazon Web Services, which looks after the data centres and their physical security.
Questions about privacy
Write to our Data Protection Officer at dpo@amua.ph.